Rental Policy

Please review our luxury rental policies outlined below:

ELITE LUXURY RENTALS: AGE AND BACKGROUND REQUIREMENTS

All of our luxury car rentals are available to drivers with clean driving records, over the age of 21.  A “clean” driving record entails no major moving violations, DUIs or similar violations.  We do enforce some mild restrictions on the types of exotic rental sports cars which may be made available to drivers between the ages of 21 and 25, though the majority of our luxury car rentals are available to this age group, provided that both a driving and background check can be passed to our stringent standards.  All persons are required to complete a rental application for consideration.

*Drivers under the age of 21 are ineligible for luxury and exotic car rentals through Elite Luxury Rentals.

ELITE LUXURY RENTALS: INSURANCE REQUIREMENTS

Insurance is REQUIRED for all of our luxury car rentals.  However, there are a few options from you may choose in order to satisfy this requirement.

RENTAL INSURANCE OPTION 1

The simplest means by which to satisfy our luxury rental insurance requirement is with your own auto insurance policy.  It is important, however, to verify that your policy does, indeed, cover a rental car that you are driving, as there may be stipulations which must apply in order to ensure coverage in the case of an accident.  Valid and current insurance coverage will be verified prior to releasing your exotic car rental from Elite Luxury Rentals.

RENTAL INSURANCE OPTION 2

For American Express cardholders, there is another option which provides an additional level of protection.   “Premium Car Rental Protection” is one of the many perks of AmEx membership, though it must be arranged directly through American Express.  This service is recommended as an addendum to personal rental car insurance coverage. 

RENTAL INSURANCE OPTION 3

If neither of the above options apply to you, there are a number of third-party rental car insurance options which may be obtained in order to satisfy our luxury rental car insurance requirement.  While the burden of proof lies with the renter, our representatives will be happy to provide contact information for recommended third-party rental car insurance providers.

ELITE LUXURY RENTALS: INTERNATIONAL RENTER STIPULATIONS

We are happy to provide our international clients with exotic car rentals, provided that appropriate identity and insurance requirements can be met.

International clients wishing to obtain a luxury car rental will be required to provide a valid passport, as well as a current driver’s license from their home country.  Please contact us for assistance with obtaining insurance (via third-party) for our luxury and exotic car rentals.  International clients without private insurance may, in some cases, be required to provide an additional security deposit prior to receiving the keys to their chosen Miami rental car.

ELITE LUXURY RENTALS: ADDITIONAL DRIVER REQUIREMENTS

Additional drivers may be accommodated.  Each authorized driver will be required to meet the same criteria as the primary applicant, including completing a luxury car rental application, meeting specified age requirements, and supplying a satisfactory driving record.

ELITE LUXURY RENTALS: DELIVERY AND PICK-UP PROCEDURES

Provided that the above specified luxury car rental requirements are met, we will be happy to deliver your car right to your door, and pick it up at the end of your stay in South Florida.  Our delivery area/fees are as follows (each way.)

For those who pick up their luxury Miami rental car, free parking for personal vehicles is available at no charge.

Please note that all delivery/pick-up arrangements must be confirmed 24 hours in advance.  While we will do our best to accommodate delivery/pick-up with a shorter notice, this cannot be guaranteed and may incur additional fees.

ELITE LUXURY RENTALS: RETURN PROCEDURES

We do our professional best to make each and every luxury car rental we provide a stress-free experience for our valued clients.  However, once a return/pick-up appointment has been set, we need to stick to it.  This is a necessary requirement to ensure that we are able to provide the level of service for which we are known to ALL of our clients.  Drop-off/pick-up schedule changes MAY be accommodated with a 24+ hour notice.  However, on the day of, we can only allow for a grace period of one hour.  Beyond this, additional fees may apply.

ELITE LUXURY RENTALS: DAMAGE DEPOSIT REQUIREMENTS

A damage deposit is required prior to receipt of any of our exotic and luxury car rentals.  This deposit may be secured in the form of cash, cashier’s check or credit card authorization.  Deposit amounts will vary based on insurance coverage as well as the type of car being rented.  Typical deposits range between $2,500 and $10,000 and are determined on a case by case basis.

Damage deposits are fully refundable upon satisfactory inspection at return.  For those securing a luxury car rental deposit with American Express, the transaction will appear merely as an authorization.  For those securing a luxury car rental deposit with Visa, MasterCard or Discover, deposit will appear as a charge which will then be refunded upon satisfactory inspection.

ELITE LUXURY RENTALS: CANCELLATION POLICY

At the point of reservation of one of our luxury car rentals, we will authorize your credit card for full rental cost.
 
We don’t mean to brag, but our luxury car rentals are in high demand in the Miami area. As such, we maintain a pretty tight schedule. For this reason, we have a very strict cancellation policy, the terms of which are outlined as follows:

Changes to your reservation are allowed without penalty within 48 hours of your reservation.  Within this time frame, you may change your reservation to a different vehicle (except for rentals scheduled to begin within seven days.)  Luxury car rental reservations outside of these parameters may be subject to a cancellation fee equal to 100% of the total invoice.

While we are sympathetic to changes in personal circumstances, our cancellation policy stands firm. We appreciate your understanding.

ELITE LUXURY RENTALS: WEATHER POLICY AND “ACT OF GOD” WAIVER

As much as we would like to guarantee ideal weather for the duration of your luxury car rental period, that is simply not possible.  Therefore, we cannot offer refunds, or rescheduling without penalty, for issues of inclement weather.  We do, however, offer a certain degree of flexibility regarding extreme weather conditions or “acts of God” i.e. hurricanes or other conditions which make it unsafe to drive.  Our policy flexibility in these areas is largely discretionary, and pertains primarily to pick-up and return/drop-off arrangements rather than the entire rental period.

Please contact us for clarification on specific details regarding our return/reschedule policies related  to weather/ “acts of God” circumstances.

ELITE LUXURY RENTALS: ACCEPTABLE FORMS OF PAYMENT

Preferred methods of payment are via VISA, MasterCard, Discover or American Express.  These payment methods are preferable for both the payment of the rental fee and damage deposits.  Personal and/or business checks are not acceptable forms of payment, though special arrangements can be made for acceptance of cash or cashier’s checks, if requested in advance.

ELITE LUXURY RENTALS: INCIDENTALS AND EXTRAS

A Florida “SunPass” is included in each of our luxury rental cars, making it easy enjoy South Florida’s toll-ways, along with any other road you care to drive.

Rental periods begin with a full tank of fuel.  The amount of fuel in the tank when the vehicle is returned, however, is entirely at your discretion.  Please take note of the following points regarding refueling, whether you choose to do it on your own or whether you leave it up to us:

All of our luxury rental cars MUST be refueled with Premium Grade gasoline (minimum 93 octane).  Refueling with a lesser grade will result in additional fees up to $350.  Naturally, additional fees also apply for rental cars returned with less than a full tank of gas.

A MVR (for validation of luxury rental car eligibility as described at the top of the page) will be procured for each approved driver; a non-refundable fee of $85 PER RENTAL (not per driver and regardless of duration of rental period) will be charged to cover costs for MVR and SunPass.

ELITE LUXURTY RENTALS: REFUND POLICY

We do not offer refunds on either luxury car rental agreements or gifts certificates.  However, we aim to provide our valued client’s with complete satisfaction.  Therefore, we may offer in-house credits for certain circumstances at our sole discretion.  In the extremely unlikely event of mechanical issues specific to your luxury rental car, every effort will be made to replace the vehicle with another of equal or greater value for the duration of your rental period.

ELITE LUXURY RENTALS: DISCOUNTS AVAILABILITY

Occasionally, our clients are presented with discounts or access to special promotions.  These may not be combined; plain and simple.  One discount or promotional value is allowed per rental.

ELITE LUXURY RENTALS: GEOGRAPHICAL RESTRICTIONS

While we certainly don’t wish to put any limits on your adventure time, any luxury car rental originating from our South Florida offices must remain within the state lines of Florida at all times.  Rare and minor exceptions may be made, at our sole discretion, with advance notice and prior written approval.

ELITE LUXURY SERVICES: “COMMON SENSE” EXPECTATIONS

Our luxury rental cars may not, under any circumstances, be used for or under the following conditions:

• By a driver whose license is invalid, suspended or restricted in any way.
• For any purpose concerning illegal activities, either directly or indirectly.
• For pushing, towing or by any other means deviating from the intent of simple passenger transportation.
• To transport persons or property for hire
• To exceed posted speed limits or otherwise violate Florida traffic laws.
• For racing under ANY circumstances, whether sanctioned or not.  Insurance WILL NOT cover damage to rental cars obtained under these circumstances, which makes such activities a huge liability for all parties.
• To drive on unpaved surfaces; dirt/gravel roads or “off-roading.”

Discovery of a violation of any one of these “common sense” restrictions may result in the immediate and non-refundable termination of your rental contract, as well as fees for damages or unnecessary wear incurred as a result of this activity.

ELITE LUXURY RENTALS: MILEAGE ALLOWANCE

All of our luxury car rentals include an allowance of up to 100 miles per day (averaged over the duration of the rental period.)  Additional miles will be charged at a pre-disclosed per-mile rate.

ELITE LUXURY RENTALS: PERSONAL RESPONSIBILITY EXPECTATIONS

In return for our high-level service, we expect a high level of personal responsibility.  In addition to the requirements and policies listed above, any and all tickets for traffic violations, both major and minor, including fees, penalties, and towing/impounds charges, are the sole responsibility of the primary driver listed on the car rental application.